WGSHA prof get pat on the back from Union Tourism Ministry

By Alexander Chandy
Udupi Today Media Network


Manipal, 14 July 2017: Rajiv Mishra, Associate Professor (Hospitality and Tourism) at Welcomgroup Graduate School of Hotel Administration, Manipal University, Manipal has received an appreciation letter from the Director, Union Ministry of Tourism, Mr Bibhuti Bhushana Dash for his research paper titled “A Critical Review on the recommendations and proposals of the Ministry of Tourism for the Twelfth Five Year Plan: Imperatives for Paradigm Shift in Human Resource Development and Capacity Building Initiatives in Hospitality and Tourism Sectors”.



Rajiv in his research paper was critical of the silence in regard to distance learning in the 12th Five Year Plan put out by the Union Ministry of Tourism. The paper which has received rave review by the officials of the department has been approved for publication in the reputed “International Journal of Applied Business and Economic Research”, which is abstracted and indexed in SCOPUS and is listed in UGC Approved Journals List 2017.


The paper addresses the twin needs of reinventing the role clarity of academics and also deliberates on the import of the questions raised using ‘Report of the Working Group on Tourism’ for the Twelfth Five Year Plan by Ministry of Tourism - that too from the perspective of Hospitality and Tourism Education.


It highlights the complete silence of Ministry of Tourism with respect to harnessing ‘Open and Distance Education’ facilities at tertiary level which is completely contrasting with Ministry of HRD, which prominently highpoints Distance Education as one of the policy initiatives to enhance the relevance of higher education to improve access, equity and excellence.


The abstract from his paper says, Hospitality and Tourism is one of the largest service sectors in India and accounts for nearly 8 per cent of total employment in the country, as per the Planning Commission Report 2011. The 12th plan focus is to achieve significant growth of this sector, both in economic development and its potential benefit by facilitating capacity building, training and empowerment.


Rajiv quoting sources in his paper said that the annual demand of hospitality workforce is likely to be almost nine lakhs in 2022 (according to the Market Pulse Report 2012 done at the behest of the Ministry of Tourism). At present the 337 training institutes in India are producing only 63,000 students every year.  Rajiv is extremely happy to have received the letter from the Union Ministry of Tourism. “I received a number of phone calls from ministry officials lauding the paper for being a well-researched one”.


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